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Please allow 1-2 days for our team to process and dispatch your order, DHL-UPS delivery takes 2 business days
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Frequently Asked Questions
Order
How long does the delivery take?
Vaires from country and region. Delivery time is generally between 3-7 business days. Delivery
times can be affected by regional holidays, custom processing, location, weather conditions and
other external unexpected factors.
We only ship your order once all the payment and delivery details have been approved. All charges for delivery will appear directly on your checkout page after you have selected your shipping address.
FOR READY MADE:
Estimated delivery time in stock is 3 - 7 business days depending on the destination country.
Shipping
Do you ship internationally?
Yes. We send Zetto Shirt only for Europe.
Which delivery services do you use?
We use the following courier services, BPOST, DHL, UPS, FEDEX. All couriers are used with EXPRESS
services.
Where is my order?
Our priority is to deliver your order asap. Under normal circumstances, your order will be ready for shipping within 72 business hours.
Return
What is the returns and exchange policy?
Yes, for simple shirts we accept return. Please note that the product you are interested in purchasing contains a 2.6-gram gold button. Due to its metal value, we cannot accept returns for this item.
If the product you are interested in purchasing made-to-measure, we cannot accept return.
GIFTS
If the product is bought as a gift, we are unable to accept returns. However, we can exchange the size for you.
To exchange your product, you should send your item with door to door service by UPS, DHL Express or FedEx to: Stephanie Square Centre Avenue Louise 65, Box 11, 1050 Brussels, Belgium
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, we recommend you to insure the package. We don’t guarantee if the package would be lost during the return.
Payments
Is my payment secure?
All the transactions made on the Thezetto.com website are secure. The Zetto has also
established specific security measures to protect your personal information from non-
authorized access and use.
Do you accept international credit cards?
We accept international credit cards; AMEX, MASTERCARD, VISA,APPLE PAY, UNION PAY and others.
Product
Can i send a product as a gift?
Yes, you can send a product as a gift to someone else.
When you're placing your order, simply enter the recipient's name and address in the shipping information section at checkout. You can also include a personalized message if you'd like.
If you have any questions or concerns about gifting a product, feel free to reach out to customer support for assistance.
How can I make sure the gold button is original?
Our Gold Buttons are certified by the manufacturer and shipped with the product.
Offering Zetto Shirts at Your Point of Sale
If you're interested in selling our Zetto shirts and offering them to your customers,
don't hesitate to get in touch with us. Our shirts, carefully crafted in our workshop in
Italy, will impress your customers with their quality and design.
You can contact us by sending a form or an e-mail to
* info@thezetto.com *
Or
Call to +32 472 853 754
In your message, be sure to include the details of your point of sale and how Zetto shirts can add value to it.
The Value of Zetto Shirts to Your Point of Sale
Our Zetto shirts, with their unique designs and high quality, will enhance the diversity
and quality of your point of sale. With our 'made to measure' service, you can meet
your customers' individual needs and offer them a personalized shopping experience.
Also you can contact us about any issue.
Contact
info@thezetto.com