Privacy Policy

Privacy Policy

This privacy policy outlines how we process personal data of users and visitors to www.thezetto.com, in compliance with EU legislation concerning personal data processing, with the Personal Data Protection Code and with the European standards described in article 13 of the General Data Protection Regulation 2016/679 (GDPR).Please read this document carefully before providing personal data.We may collect personal and non-personal information from you when you visit our website. Personal information includes your name, email address, phone number, and shipping information. Non-personal information includes your IP address, browser type, and operating system. The Data Controller is ZT1 PROJECTS SRL, with headquarters at Avenue Louise 65/11, Brussels, 1050, Belgium

Use of Information

We use your personal information to fulfill your orders and to communicate with you about your orders. We may also use your personal information to provide you with promotional offers and to improve our website and services. We do not sell, trade, or rent your personal information to third parties.

We may use your non-personal information for analytical purposes, to improve our website, and to customize your experience on our website.

Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard SSL encryption to protect your personal and payment information during transmission.

We may use cookies to enhance your experience on our website. Cookies are small text files that are placed on your device when you visit our website. You can disable cookies in your browser settings, but this may affect your experience on our website.

Changes to Privacy Policy

In order to ensure that our users' data is kept safe and up-to-date, we reserve the right to update this privacy policy at any time. This means that we may add new clauses or modify existing ones in order to better protect your privacy. We will notify you of any changes by posting the updated policy on our website, and we encourage you to review the changes carefully. We may also send you an email to notify you of any significant changes to the policy.

We believe that transparency is key to building trust with our users, and we strive to make our privacy policy as clear and easy to understand as possible. If you have any questions or concerns about our policy, please do not hesitate to contact us.

We may share your personal information with third-party service providers who assist us in processing transactions, shipping orders, and providing customer service. We require these service providers to protect your personal information in accordance with our privacy policy.

We may also share your personal information when required by law or in response to legal process, including a subpoena or court order.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information.

Your Choices

You have the option to unsubscribe from our promotional emails by following the instructions included in each email. If you decide to opt-out, please note that you may still receive transactional emails regarding your orders. However, we would like to take this opportunity to remind you that promotional emails are a great way to stay up-to-date with our latest products and exclusive offers. By subscribing to our promotional emails, you'll be the first to know about new arrivals, flash sales, and limited-time discounts that can save you money on your favorite items. Don't miss out on these exciting opportunities to get the best values on the products you love.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

By using our website and providing us with your personal information, you consent to the collection, use, and disclosure of your information in accordance with this privacy policy.

If you have any questions or concerns about our privacy policy or our use of your personal information, please contact us at [info@thezetto.com].

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Frequently Asked Questions

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Order

How long does the delivery take?

Vaires from country and region. Delivery time is generally between 3-7 business days. Delivery
times can be affected by regional holidays, custom processing, location, weather conditions and
other external unexpected factors.

We only ship your order once all the payment and delivery details have been approved. All charges for delivery will appear directly on your checkout page after you have selected your shipping address.
FOR READY MADE:
Estimated delivery time in stock is 3 - 7 business days depending on the destination country.

Shipping

Do you ship internationally?

Yes. We send Zetto Shirt only for Europe.

Which delivery services do you use?

We use the following courier services, BPOST, DHL, UPS, FEDEX. All couriers are used with EXPRESS
services.

Where is my order?

Our priority is to deliver your order asap. Under normal circumstances, your order will be ready for shipping within 72 business hours.

Return

What is the returns and exchange policy?

Yes, for simple shirts we accept return. Please note that the product you are interested in purchasing contains a 2.6-gram gold button. Due to its metal value, we cannot accept returns for this item.

If the product you are interested in purchasing made-to-measure, we cannot accept return.

GIFTS
If the product is bought as a gift, we are unable to accept returns. However, we can exchange the size for you.
To exchange your product, you should send your item with door to door service by UPS, DHL Express or FedEx to: Stephanie Square Centre Avenue Louise 65, Box 11, 1050 Brussels, Belgium
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, we recommend you to insure the package. We don’t guarantee if the package would be lost during the return.

Payments

Is my payment secure?

All the transactions made on the Thezetto.com website are secure. The Zetto has also
established specific security measures to protect your personal information from non-
authorized access and use.

Do you accept international credit cards?

We accept international credit cards; AMEX, MASTERCARD, VISA,APPLE PAY, UNION PAY and others.

Product

Can i send a product as a gift?

Yes, you can send a product as a gift to someone else.

When you're placing your order, simply enter the recipient's name and address in the shipping information section at checkout. You can also include a personalized message if you'd like.

If you have any questions or concerns about gifting a product, feel free to reach out to customer support for assistance.

How can I make sure the gold button is original?

Our Gold Buttons are certified by the manufacturer and shipped with the product.

Offering Zetto Shirts at Your Point of Sale

If you're interested in selling our Zetto shirts and offering them to your customers,
don't hesitate to get in touch with us. Our shirts, carefully crafted in our workshop in
Italy, will impress your customers with their quality and design.

You can contact us by sending a form or an e-mail to

* info@thezetto.com *

Or

Call to +32 472 853 754

In your message, be sure to include the details of your point of sale and how Zetto shirts can add value to it.

The Value of Zetto Shirts to Your Point of Sale

Our Zetto shirts, with their unique designs and high quality, will enhance the diversity
and quality of your point of sale. With our 'made to measure' service, you can meet
your customers' individual needs and offer them a personalized shopping experience.

Also you can contact us about any issue.

Contact

info@thezetto.com

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Frequently Asked Questions

Offering Zetto Shirts at Your Point of Sale

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